The Role Of Technology In Business Process Transformation

12th May 2021

Business process transformation is usually implemented as part of a broader digital transformation. It’s common for business processes to have been developed over a long period, resulting in outdated practices that no longer work well for your business and probably rely on old-fashioned technology. Discover more about using technology as part of your wider company transformation

New technologies drive business transformation

New technology like AI and machine learning, coupled with cloud computing and big data, allows you to reinvent your organisation’s processes to lower costs, drive efficiencies, and deliver better products and services.

Process automation allows you to streamline and automate traditionally time-consuming tasks, freeing up your employees to tackle more value-added activities. Solutions like SharePoint encourage knowledge-sharing and collaboration across your business so that everybody has access to the information they need when they need it.

Leveraging your data

Digital transformation often opens up a vast array of data to an organisation, along with ways to manage and analyse that data.
Implementing new technologies like Microsoft Azure and Power BI can help you manage your data efficiently. This means that you and your teams can get to work quickly on delivering insights and making decisions based on data.

Make it a company transformation

Successful business process transformation means adopting an end-to-end integrated approach. Making changes to one department’s processes can easily impact another. For example, a shift in how your marketing department generates report data could affect your finance team’s reporting or budget planning.

Implementing new technology will mean integrating it with previously existing technology. Engaging with a technology consultancy partner can help you identify how to combine old and new systems smoothly. Good planning and design in the early stages of your project are crucial for success.

Business process transformation is never a one-and-done project. It takes time to embed the changes across your organisation, and there are often challenges that arise which require some level of re-design for your processes.

Bringing your business processes up to date is simply the first stage of wider company transformation. In many respects, the transformation itself never ends. Implementing robust technology alongside continuous improvement methodologies allows you to continue shaping your business for the future long after your transformation project is delivered.

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