DIGITAL PRIVACY POLICY
THE POLICY
This privacy policy is for the websites www.techreachsolutions.com, which are published by Tech Reach IT Solutions Private Limited and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations) in the UK.
This policy will explain areas of the websites that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.
DPA & GDPR
We and our websites comply with the DPA (Data Protection Act 1998) and GDPR (General Data Protection Regulation). We will update this policy accordingly after the completion of the UK’s exit from the European Union.
COOKIES
Tech Reach IT Solutions Private Limited website makes use of cookies. For more information, please visit our Cookie Policy.
DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
GOOGLE ANALYTICS
Tech Reach IT Solutions Private Limited website use Google Analytics for the purposes of monitoring and improvement. In compliance with GDPR, all user data captured by Google Analytics is logged anonymously.
CONTACT & DATA RETENTION
Users contacting us through this website, via email or by phone do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely for a period of 24 months unless requested otherwise.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The Policy’ above.
Tech Reach IT Solutions Private Limited will not share data with third parties other than those detailed under ‘Email Mailing List & Marketing Messages’ and ‘Feedback’ below.
EMAIL MAILING LIST & MARKETING MESSAGES
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The Policy’ above.
The type and content of marketing messages subscribers receive is clearly outlined at the point of subscription. Subscribers can unsubscribe at any time by contacting [email protected] or via the footer of sent marketing messages.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement and already stored subscriber data.
Our email marketing service provider is MailChimp and you can read their privacy policy here: https://mailchimp.com/legal/privacy/
EXTERNAL WEBSITE LINKS & THIRD PARTIES
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website or across our social media channels. External links are clickable text / banner / image links to other websites.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
For more information or questions regarding this Privacy Policy, please contact: [email protected]
